Privacy Policy
At HORTUS NYC, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, sign up for our services, or interact with us for marketing purposes.
1. Information We Collect
We may collect the following personal information when you voluntarily provide it to us:
Full Name
Email Address
Cell Phone Number
Birthday
We also collect information through cookies to improve your shopping experience on our website. This includes tracking items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.
2. How We Use Your Information
The information we collect is used for the following purposes:
Promotion
To send you promotional offers and marketing communications via email and SMS.
Events
To notify you of upcoming events, special deals, and exclusive content.
Experience
To improve our services and customize your experience with HORTUS NYC.
Remind
To send cart reminder messages via SMS if you have abandoned items in your shopping cart.
3. How We Protect Your Information
We take the security of your personal information seriously. We use reasonable and appropriate measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except where necessary for service providers that help us operate our business, such as email and SMS marketing services. These trusted third-party providers are required to keep your information confidential. The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Your Rights
You have the right to:
1.
Opt-out of receiving marketing communications at any time by following the unsubscribe instructions provided in each communication.
2.
Request access to or deletion of your personal information stored with us.
6. Cookies
HORTUS NYC’s website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS. You can manage or disable cookies through your browser settings, but please note that doing so may affect your user experience on our website.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated “Effective Date.”
8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us at:
HORTUS NYC
271 5th Avenue, New York, NY 10016
Email: info@hortusnyc.com
Phone: +1 646.858.3784
By providing your personal information to us, you acknowledge and agree to this Privacy Policy.